// MONEY-BACK GUARANTEE
Refund Policy
Your peace of mind is more important than our revenue. If the report does not help, you get your money back.
// CORE PROMISE
100% money-back guarantee. If your HIV Risk Report does not help you feel clearer or calmer, you can request a refund at any time after your purchase.
No forms. No interrogation. No need to justify why. You trusted us with a stressful moment, and this is how we honour that trust.
How to request
Use whichever feels easiest:
- Reply directly to your order confirmation email, or
- Email us at team@hivriskreport.com.
- Include the email address used at checkout.
What happens next
Once we receive your request:
- We confirm your order in our system.
- We submit a full reversal to your original payment method (100% of what you paid).
- You receive a confirmation email from us.
When you’ll see it
Refund timing is controlled by your bank or card issuer:
- Most banks process within 3–10 business days.
- Some may take slightly longer, depending on their policies.
- If it ever looks delayed, reply to our email and we will help you follow up.
This refund policy applies to every report, worldwide. Our goal is simple: reduce your anxiety with clear, honest information. If we did not achieve that for you, we do not keep your money.